I’m a designer, problem solver, storyteller, and strategist based in Nashville, TN.
I’m a designer, problem solver, storyteller, and strategist based in Nashville, TN.
I’m a designer, problem solver, storyteller, and strategist based in Nashville, TN.
Safe Walk & SOS for Verizon Family
IOS | ANDROID
Providing families with peace of mind and real-time safety features to navigate uncertain situations confidently
Roadside Assistance for Verizon Family
IOS | ANDROID
Designing an intuitive feature to transform user satisfaction, reduce friction, and improve customer retention
Generative AI Session Summary
WEB APP
Enhancing Asurion's tech support experience by leveraging generative AI to provide timely and relevant information, benefiting both frontline employees and customers
Secure+
WEB APP
Designing for greater user engagement and conversion within Asurion's premium experience to increase the number of active paid users
Canned Messaging for Asurion Hub
WEB APP
Developing a messaging feature for Asurion frontline employees to enhance efficiency and reduce overall business costs
MALLORY MICHAEL
(205)914-8889