I’m a designer, problem solver, storyteller, and strategist based in Nashville, TN.
I’m a designer, problem solver, storyteller, and strategist based in Nashville, TN.
I’m a designer, problem solver, storyteller, and strategist based in Nashville, TN.
Generative AI Session Summary
WEB APP
Enhancing Asurion's tech support experience by leveraging generative AI to provide timely and relevant information, benefiting both experts and customers
Secure+
WEB APP
Designing for greater user engagement and conversion within the premium experience to increase the number of active paid users
Asurion Photos
iOS | ANDROID | WEB APP
Utilizing design techniques to improve the first-time user experience and drive growth in both user numbers and activation rates
Canned Messaging for Asurion Hub
WEB APP
Developing a messaging feature to empower experts and enhance efficiency while reducing overall business costs
MALLORY MICHAEL
(205)914-8889