I’m a designer, problem solver, storyteller, and strategist based in Nashville, TN.

Safe Walk & SOS

IOS | ANDROID

Providing families with peace of mind and real-time safety features to navigate uncertain situations confidently

 

Roadside Assistance

IOS | ANDROID

Designing an intuitive feature to transform user satisfaction, reduce friction, and improve customer retention

 

Generative AI Session Summary

WEB APP

Enhancing Asurion's tech support experience by leveraging generative AI to provide timely and relevant information, benefiting both frontline employees and customers

 

Secure+

WEB APP

Designing for greater user engagement and conversion within Asurion's premium experience to increase the number of active paid users

 

Canned Messaging for Asurion Hub

WEB APP

Developing a messaging feature for Asurion frontline employees to enhance efficiency and reduce overall business costs